Terms & conditions
Effective Date: [10/03/2026]
Welcome to Eighteen by Chaap Tilak. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. General Information
- Company Name: Eighteen by Chaap Tilak
- Address: 9/2, Zulfiqar Street 8, off Khayaban-e-Qasim, DHA, Phase 8, Karachi
- WhatsApp: 0300-8496659
- Email: ebct18@hotmail.com
2. Use of the Website
By using this website, you confirm that you are at least 18 years old or have the legal capacity to enter into binding agreements. You agree not to use our website for any unlawful purpose or in any way that could harm, disable, or impair the functioning of the site.
3. Account Registration
- To make purchases or access certain features of the website, you may be required to create an account.
- You agree to provide accurate, current, and complete information when creating your account and to update it as needed.
4. Product Information and Availability
- All product descriptions, images, and prices are as accurate as possible. However, we do not guarantee that the information on our website is always error-free or that products will be available at all times.
- Eighteen by Chaap Tilak reserves the right to modify or discontinue any products or services without notice.
5. Orders and Payments
- By placing an order on our website, you are offering to purchase a product, and your offer is subject to our acceptance.
- All prices are listed in Pakistani Rupees (PKR), and payments must be made through our available payment methods.
- We reserve the right to cancel any order at our discretion, including for reasons such as product availability or errors in pricing.
6. Shipping and Delivery
- We offer shipping services within Pakistan, and delivery times may vary based on your location.
- Shipping fees and delivery time will be calculated at checkout.
- Eighteen by Chaap Tilak is not responsible for any delays caused by third-party carriers.
7. Returns and Refunds
- We want you to be completely satisfied with your purchase. If you are not satisfied, please contact us within [X] days of receiving your order for returns or exchanges.
- Items must be returned unused, in their original condition and packaging.
- Refunds will be processed to the original payment method, minus any applicable shipping fees.
8. Intellectual Property
- All content on this website, including text, images, logos, and product designs, is the property of Eighteen by Chaap Tilak and is protected by copyright laws.
- You may not use, reproduce, or distribute any content from the website without prior written permission.
9. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which can be found on our website.
10. Limitation of Liability
- Eighteen by Chaap Tilak will not be held liable for any indirect, incidental, or consequential damages arising from the use of this website or the products purchased from it.
- We do not guarantee that our website will be free of errors or interruptions.
11. Amendments to Terms & Conditions
- We reserve the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page with the updated "Effective Date."
- You are encouraged to review these Terms & Conditions regularly to stay informed about any updates.
12. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Pakistan, and any disputes will be subject to the exclusive jurisdiction of the courts in Karachi.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at: